Privacy Policy

This Privacy Policy outlines the privacy practices of WritePal Global LLC ("we," "us," or "our") regarding the collection, use, and protection of your information when you visit our website or engage with our services. It also explains your rights and the choices available to you regarding your personal data.

1. Information We Collect

We are the sole owners of the information collected on this website. We only have access to and collect information that you voluntarily provide via email, website forms, or other direct interactions with us. The types of information we may collect include:

• Personal Identifiable Information (PII): This may include your name, email address, phone number, company name, and any other information you choose to provide.
• Usage Data: We may collect non-personal information regarding your interactions with our website, such as IP addresses, browser type, and access times, to improve our website's performance and security.

2. How We Use Your Information

We collect and use your information to:

• Respond to your inquiries and provide customer support.
• Process requests related to our services, including billing and service delivery.
• Improve our website, products, and services.
• Communicate with you regarding special offers, new products or services, or changes to this Privacy Policy (unless you have opted out of such communications).

3. Information Sharing & Secure Document Handling

We do not sell, trade, or rent your personal information to third parties. However, in certain circumstances, we may share information with trusted third parties only as necessary to fulfill your requests or as required by law.

When sharing documents or files with you or third parties, we use secure document-sharing methods, such as encrypted file-sharing platforms and password-protected files, to ensure your information remains safe. Our entire team is required to sign a Non-Disclosure Agreement (NDA) as part of our internal privacy and security protocols, ensuring that your sensitive information remains confidential at all times.

4. Your Rights & Control Over Your Information

You have full control over your personal data. At any time, you may:

• Request access to the personal information we have about you.
• Correct or update any inaccuracies in your personal information.
• Request that we delete your personal information from our systems.
• Opt-out of future communications from us, such as marketing emails. To exercise any of these rights, please contact us via the email or phone number listed on our website.

5. Data Deletion Upon Request

Upon completion of a project, you have the right to request that we delete all personal data, files, and documents associated with you or your organization. Once a deletion request is received and verified, we will securely and permanently delete the information from our systems, unless retention is required by law.

6. Security Measures

We are committed to protecting your information both online and offline. To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and administrative procedures to safeguard and secure the information we collect.

• Online Security: Data transmitted via our website is encrypted using Secure Sockets Layer (SSL) technology. You can verify this by looking for the closed lock icon or "https" in the URL of your web browser.
• Internal Controls: Access to personally identifiable information is limited to employees who require it to perform their specific duties, such as billing or customer support. Our team members undergo regular privacy and security training and operate under the terms of a legally binding Non-Disclosure Agreement (NDA).
• Data Storage: All personal data is stored on secure servers with restricted access and advanced security measures to prevent data breaches.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, or legal obligations. If any significant changes are made, we will notify you via email or through a notice on our website.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our data handling practices, please contact us at:

Email: info@writepalglobal.com

Phone: (214) 764-9900

We are committed to protecting your privacy and ensuring that your data is handled with the utmost care.